Most orders ship within 24 hours.
Friday night orders, typically, ship Saturday morning.
Saturday & Sunday orders ship on Monday.
International Shipping:
International shipping is not available.
All shipments are restricted to USA destinations.
Shipping Info:
Please include your name, address, city, state,
zip code, and e-mail address together with your
credit card account information and expiration date.
Payment:
We accept Visa, MasterCard, American Express,
Discover Card, PayPal, Personal Check or Money Order.
Credit Card Orders:
Call 800 275 2971
Monday to Friday 10:00 AM to 5:00 PM (ET)
Customer Service:
Call 203 696 0870
Monday to Friday 10:00 AM to 5:00 PM (ET)
E-mail service@bigcitystrings.com
Mail Order:
Big City String Company
Box 6366
Bridgeport CT 06606
Returns:
Please contact customer service for your required
Return Authorization ID. Unused, unopened items
may be returned for refund or exchange within
thirty days after purchase date.
Shipping & handling charges, harmonicas, picks
and custom items are not eligible for return, refund
or exchange.
Sales Tax:
Connecticut sales only add 6.35% state sales tax.
About Us:
Big City String Company was founded in 1993 in
Bridgeport (the biggest city in) Connecticut.
Our mail-order retail operations expanded to the
internet in 1996.
About Privacy:
We do not provide information about our customers
to anyone.
